ITSM Solutions

Manage Your IT Operations
In An Efficient Way With Holistic
Service Management Solution

ITSM Solutions

Overview

Industry 4.0 businesses are extremely dependent on technology and its optimal management. Key focus areas for businesses today is right sizing their technology needs and making sure IT related operational disruptions are kept to the minimal. Global best practices around ITSM help you manage your IT operations in the most efficient manner possible.

Our team of ITSM experts assists you in the whole journey, viz. current state analysis, policies drafting, IT management process design and documentation, ITSM tools/ platform selection and implementation, continuous monitoring & improvements.

Service Now Platform

A comprehensive IT Service Management solution that gives you single window setup and management capability to handle all your IT oeprations.

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Our Engagement Models

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Service Now Staffing

  • Highly experienced ServiceNow functional, technical, techno-functional consultants
  • Consultants can work on projects at Onsite (customer offices), offsite, and offshore
  • Consultants have experience in supporting new implementations, ongoing implementations and current implementations

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Managed Projects

  • Complete ownership of end-to-end ServiceNow implementation
  • Version upgrades
  • ServiceNow – enterprise integration
  • ServiceNow support services

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Build Operate, Transfer

  • Build a team of ServiceNow experts, define, implement and execute best SDLC/support practices, transfer team ownership to customer

Why Us

Help the customers in maximizing potential from their data and ServiceNow capabilities

Making the development phase more streamlined by contributing towords the initial requirements phase

Process consulting to suggest improvements in client's ITSM services

Ability to deep dive into client's defects to enhance the OOTB and custom ServiceNow implementation

Blended model to cut delivery costs without compromising on quality

Optimize the cost of delivery to our clients with various engagement models from staffing to build operate transfer

How may I help you?